Koh Jum Beach Villas
Terms and Conditions
Check-in time is 15.00 hours.
Check-out time is 11am
Charges apply for Early Check-in and Late Check-out.
Early Check-in and Late Check-out are subject to availability.
Unless stated otherwise, Room Rates are inclusive of breakfast, service charge 10% and government sales tax 7%.
Minimum Stay
Peak Season 20 December – 07 January: Minimum 5 night stay required.
One Bedroom Villas – 2A only *not suitable for children or infants *excluding “Baan Mina” & “Baan Wajda Noi”- 2A + 1C & 1 infant
Two Bedroom Villas – 4A + 2C *excluding “Baan Jai Dee”, “Baan Nest”, “Baan Thammachaat”, “Baan Sook Sun”, “Baan Tonsai” & “Baan Wajda”– 4A + 1C
Three Bedroom Villas – 6A + 2C *excluding “Baan Don”, “Baan Raj”, Baan Palang” – 6A + 1C
Four Bedroom Villas – 8A + 2C
Five Bedroom Villa – 10A + 2C
*extra bed for children only 4-11 years with additional charges (not applicable in the One Bedroom Villas)
*baby cot complimentary for all room types except One Bedroom Villas
Due to local legal requirements, if you are travelling to Koh Jum with your children, please list your children’s ages.
EXTRA BEDS*for children only 4-11 years
Extra beds are possible in all villas except One Bedroom Villas.
Extra Bed Charges are inclusive of daily breakfast and taxes.
Children of 3years of age or younger can share a bed with parents at no extra charge.
Baby Cots are provided free of charge(for all room types except One Bedroom Villas)
*Disclaimer – Please be informed if the incorrect guest email address is provided (with emails failing to be delivered) and we are unable to make contact with the guest by the phone number provided, the booking will be automatically cancelled according to the selected rate plan payment conditions and cancellation policies.
Please be advised that a medical certificate will not justify a refund request or credit towards a future stay, if the cancellation is received after the full non-refundable deposit or balance payment has been processed. We strongly recommend purchasing travel insurance to cover any unforeseen travel cancellations. Once a non-refundable payment is made, changing or postponing the stay will be strictly prohibited.
Protect Your Stay – Travel Insurance for Peace of Mind
Through our partnership with Safebooking, you have access to trusted travel insurance offering:
✔ Cancellation Protection – Secure your non-refundable booking in case of unexpected events.
✔ Medical Coverage – Assistance for medical emergencies while traveling.
✔ Lost Luggage & Travel Delays – Extra protection for your belongings and itinerary changes.
How to Secure Your Booking:
You can purchase your travel insurance directly here:
https://www.souscription.safebooking.com/en/secret-retreats
Important: Travel insurance must be purchased at least 30 days before departure. If booking within 30 days of arrival, insurance must be purchased on the same day as booking confirmation. We strongly encourage you to consider this option to safeguard your stay.
A reservation is considered “No show” if the guest does not arrive on the confirmed check-in date and up to that point has not informed the hotel team of any reason for a delayed arrival. The Resort reserves the right to charge a no-show fee of 100% charge of all booked and confirmed services.
Early check-outs will be charged in full for the full length of stay as confirmed.
